“See ‘alert context’ tab for more details”. I hate this string. I recall those days when I looked at the SCOM console full of alerts and almost each one had that inside. I didn’t understand why I should open an extra window for every single alert and click the “alert context” tab just to get the number. I didn’t understand why those guys, who implement the SCOM Management Pack cannot offer all necessary information in the alert message itself.
Of course, today many guys do automation, their SCOM environments are well-tuned, some even have pretty good alert/incident ratio. So those guys may not care about the alert message, they have their immunity already :).
However, I bet, there is a good number of those who just started their monitoring journey, so for their sake I ask: please, please, please wherever possible add every valuable string into SCOM alert’s message and don’t forget to make that message easy to read. Pull pieces from the context into alert parameters and inject into the message. That will not take much development time, QA efforts are also not that big. At the end of the day, you’ll get many rays of gratitude from IT operations guys who will be able to do their job more effectively and much faster.